Special
Assignment: Doddering Ted Koppel
March 7, 2002
by John Bloom
NEW YORK, March 7 (UPI) -- Forty years ago Pepsi-Cola--when
people still actually called it "Pepsi-Cola"--launched a
television ad campaign called "For Those Who Think Young." It was
the beginning of the end for guys like Red Skelton, Arthur
Godfrey, Milton Berle, Jack Paar--because, in fact, everybody was thinking young. (One of the few careers spared was Ted Mack,
whose principal advertiser was . . . Geritol.)
And it all made sense in 1961. After all, the new president
was young. (A 43-year-old had just taken over from a 70-year-
old.) His cabinet was young. Elvis was young. The post-war
population was young. The boards of major American corporations,
including Pepsi, were getting younger and younger. Pepsi's new
jingle was technically not young, however. They bought the rights
to Eddie Cantor's 1928 hit "Makin' Whoopee!"--but then they wrote
new lyrics, turned it into "The Pepsi Song," and by God it was
young young young. (Their previous jingle was called "Be
Sociable." Now that's not young.)
Madison Avenue was actually ahead of the times. It would be
five more years before student protesters started shouting "Don't
trust anyone over 30!" But the change had already occurred. It's
now a cliche to say that the baby-boom generation changed America
forever, but this was the baby boom in its prime, when they were
becoming teenagers and young adults. Who wouldn't want their
advertising directed at the largest free-spending demographic
group in American history?
But now it's forty years later, and ABC is talking about
taking Ted Koppel's "Nightline" off the air because . . . it's
not young. Oddly enough, the people who actually watch
"Nightline" are the same ones who were brought up on "The Pepsi
Song." They're just not young anymore. The baby boomers are still
the largest demographic group. They still have the most money.
But here's a couple of Madison Avenue numbers that don't lie:
"Nightline" brought in $73 million last year in ad revenue.
"Late Show with Letterman," with a smaller audience, brought
in $175 million.
Conclusion: there aren't as many advertisers who want Ted
Koppel's audience as there are who want David Letterman's
audience.
Given those numbers, you would think people would say, "Oh,
hell, I guess they have no choice. People get old. Generations
pass." But this has become a titanic public-opinion battle, with
all kinds of heavyweights laying into ABC for being irresponsible
money-grubbing doofuses who are determined to pull the nation
farther into the abyss of triviality.
And what's remarkable about it is the level of naivete
exhibited by America's media elite when they discuss it. Barbara
Walters launched a defense of Koppel on her show, "The View,"
saying that "to be treated as dispensable and irrelevant is
thoughtless and hurtful." Koppel himself chose the New York Times
op-ed page as his forum for bashing his bosses and defending what
he does. Dan Rather weighed in with his op-ed piece supporting
Koppel.
And they all said the same thing. News shows like Koppel's
are "a public trust." (Like a museum? Should we have Kopplethons
to raise money for "Nightline"?) America needs serious news
analysis more than ever. (Does that mean we need it at precisely
11:35 p.m. on a certain network?) ABC is a crummy back-stabbing
outfit that didn't even tell Koppel they were thinking about
getting rid of him. (Well, please, welcome to just about every
corporation on the planet. You don't make the guy nervous if you
still thinks there's a chance you'll keep him.)
The first time this happened--at least the first time I know
of--was when "Star Trek" got cancelled in 1969 after only three
seasons. It was a ratings winner, too, but the demographics were
considered too old and too male. That show not only had fans, it
had such devotedly loyal fans that they agitated for a return of
the show for eighteen years. It was finally brought back as "Star
Trek: The Next Generation." And the key words there are "next
generation." What had happened is that the show had developed a
much larger, much younger, much more female audience in reruns.
Although Trekkies would like to believe that the network made the
wrong decision in 1969, in fact the choice could still be
defended in terms of changing economic conditions and changing
public taste.
If someone really wanted to make a spirited defense of Ted
Koppel, the place to look is the assumption that older viewers
don't spend as much. First of all, this looks virtually
impossible on its face. We live in a country where 70 per cent of
the capital is concentrated in the hands of people over the age
of 65. (Yes, that's what I said.)
But the argument goes that, once people pass the magic age
of either 39 or 48--depending on what products you're talking
about--they become set-in-their-ways Old Farts. They don't buy
anything new. They don't try anything new. Their final purchase
is a cane rocking chair at Cracker Barrel, and they spend the
rest of their lives sitting on the porch like exotic orchids.
Yet we know this is not true. We've had dozens of books,
sociological studies and census reports showing that the middle-
aged and elderly are so different from their counterparts in 1961
that they're almost frighteningly youth-obsessed. Women have
babies at 50. People start new careers at 55. The novelist who in
1961 would have been washed up at 25 if he didn't get the right
reviews can suddenly leave his law practice and write a best-
seller. Retirees move to Santa Fe and open Zen massage spas.
Couples in their eighties live in recreational vehicles--a trend
unknown anywhere else in the world--and refuse to go into
retirement homes until they're unable to walk, speak or see. The
baby-boom generation simply reinvents the rules every five or ten
years so they can remain in control. They want to be immortal.
So why wouldn't they be a prime market for advertisers?
In a few cases they are. Glenn Schaefer, President of
Mandalay Bay in Las Vegas, one of the "big four" chains of
casinos, told me that he targets advertising at age 49. Younger
people don't interest him, because they don't have enough money.
(But Schaefer also said his advertising is designed to make 49-
year-olds feel like they're 19.) Court TV advertises so heavily
to the older generation that some days every commercial seems to
be for either diabetes medication ("I'm Wilford Brimley for
Liberty Medical") or incontinence products. Intellectual
newspapers like The New York Observer run dozens of ads for
expensive real estate and design products that very few people
under the age of 35 could ever afford.
Moreover, Madison Avenue is not even Madison Avenue anymore.
The days of a monolithic New York-based advertising industry are
over. There are huge ad agencies in Los Angeles, San Francisco,
Seattle, Dallas, not to mention influential boutique operations
in places like Boulder, Austin, Madison, Miami. And most of these
agencies are run by . . . baby boomers! Guys who have reinvented
their lives, Bill Gates-style, by working outside the traditional
"grey flannel suit" system.
So what's causing the obvious prejudice against simply
continuing to market to their own generation?
If you talk to magazine publishers and network ad managers,
the problem is the "media buyer." I'm going to have to use some
anonymous quotes here, because no one wants to speak publicly
about this, but New York is still the place where the ads are
actually bought and sold, and that power-lunch stock market is
made up almost exclusively of people in their twenties.
"When someone graduates from the Harvard Business School, or
Stanford, or Wharton," says a respected publisher who has worked
for many famous magazines and now works for a network, "he or
she--and it's usually a she--can get a very good entry-level job
as a media buyer. The networks want the 24-year-old workaholic
because they believe they're more in tune with the young
generation. The problem is, these women don't know anything except
the young generation. But that's who decides which shows
get the ads."
"The average media buyer," says an editor who has run two
nationally known magazines, "is 28 years old, female, dresses in
designer fashions, carries a Prada purse, spends her weekends at
trendy parties in the Hamptons, and is always talking about 'the
buzz.' We have full-time employees who work to get us mentioned
in the gossip columns, because that's what they read. We have to
make them believe that we're hip."
"We had a reader with an average age of 49," said the editor
of a national political magazine. "It was too old. I would say,
'But what about liquor? What about cigars? What about wines that
you don't appreciate when you're young?' I don't drink or eat or
buy the same things now that I bought when I was 20. I used to
drink Blue Nun wine!"
But the sacred principle to the "media buyer" is "brand
loyalty." The idea is that people choose brands early in life and
then use those brands forever. There are advertising experts who
disagree. Jerry Della Femina, the flamboyant New York
restaurateur and advertising agency owner, told The New York
Daily News, "Brand loyalty is a crock! It's a preconception
that's been around since J. Walter Thompson said, 'Target people
18 to 45'--because people died after 45."
At any rate, this is the only area of debate where aging
shows are going to make any headway, because the perception of
being too old for the market is ultimately more important than
the reality. In the late eighties and early nineties, cable
networks had two of the highest-rated franchises in TV history--
professional wrestling and NASCAR racing--and yet they still
couldn't score "premium" advertising. The shows were perceived as
white-trashy, low income and too old. In fact, the cable networks
commissioned their own marketing surveys proving that that was
simply not true. Both wrestling and NASCAR racing had upscale
suburban-dwelling consumers with loose pocketbooks. It didn't
matter, ultimately, because the sponsors themselves--not just the
media buyers--refused to buy the numbers. Even if they believed
the numbers, they didn't want their Gucci loafers being
identified with pro wrestling and stock-car racing.
And something similar, I suspect, is now going on with Ted
Koppel's "Nightline." Koppel is 62 years old. He can't wear
leather pants or hang out with Puff Daddy Combs. To the 28-year-
old media buyer lunching at the Four Seasons, he will always be
old. But more important, to her ultimate bosses, the advertisers
in Cincinnati and Chicago and Denver, he won't be worth the kind
of money you have to shell out to be on the Big Four networks.
Even if they're marketing directly to 62-year-old people, they
want 62-year-old people who look and act like 40-year-olds.
There's a place for Koppel, but it's probably a place like Larry
King has on CNN, where the numbers, and the stakes, are lower.
No one should be surprised by this. Marshall McLuhan told us
half a century ago that the medium is the message, and the cool
medium of TV will always reflect back to the culture whatever
comforting images the culture needs. Raging against it, Dorian
Gray-style, just makes you look like an Old Fart.
© Copyright 2002
United Press International and John Bloom